Are you in the market for a WMS (warehouse management system)? Congratulations! Your business must be growing.
Whether you're starting a new e-commerce business, bringing your outsourced warehousing in-house, or ready to upgrade from a legacy WMS solution or moving away from pen and paper, a WMS can help you simplify stock keeping and inventory management, improve fulfilment and customer service, and increase productivity across your entire business.
As a warehouse manager or decision maker, there are a few points you should consider when choosing your WMS.
Many companies' warehousing costs are higher than they should be. To avoid falling into this category, choose a WMS that enables you to build flexible workflows while reducing waste and human error.
Look for functionalities such as:
A modular, customizable WMS will allow you to automate at your own pace without spending money on functions you don't need or aren't ready for.
Instead of spending your own resources on platform development, choose an established WMS platform that has already been vetted by customers over time. This will give you access to server upgrades and new functionalities designed to solve any issues that you share in common with other platform users.
Read about Care of Carl's journey from pen and paper to a cloud-based WMS >
Moving towards a cloud solution and away from legacy WMS platforms will allow you to better collect and utilize your data. When you can visualize all your data in one place, you can more easily identify bottlenecks and find opportunities for improvement.
Consider selecting a cloud-based WMS that is easy to integrate with other platforms, including your enterprise resource planning (ERP) software, TA systems, and online shop if you work in e-commerce.
Choose a cost-effective, customizable SaaS WMS solution that is backed up with solid technical support, including help with set-up and worker training.
When selecting your WMS, consider how much your time is worth. You don't want to start the implementation process over again any time soon.
Your WMS can't work in isolation, so look for a WMS that easily integrates with other platforms, including your:
Also, easy integration with other hardware and equipment, such as worker interfaces, forklifts, and other lifting gear, is of great value. This will give you a better overview of what's happening across the entire warehouse.
Easier third-party logistics (3PL) integration will allow you to better track their performance and improve your customer service.
When selecting a WMS platform, consider the level of technical support provided by the vendor and the availability of training resources. A robust SLA and comprehensive training materials will minimize downtime, optimize system performance, and empower your team to leverage the full potential of the software, ensuring smooth and efficient operations that support business growth and success.
Look for a WMS that can support other functions, such as returns and claims workflows and improve communications and head-office oversight. A WMS can be a real motivator and add value across your entire organization.